Our work standards

Here are some of the ways we achieve excellent customer service and superior results:

• Six Sigma philosophy throughout the leadership team creates a culture of process
  and operational excellence
• Business Process Management is infused into our everyday work
• Audits and standards are codified by our contractual arrangements
  with the supplier network
• Audit standards control data at all key customer and process touch points

 

 

Our compliance and certifications

By enhancing our supplier auditing and consistently reviewing industry regulations, TRAKAmerica minimizes your risk. Our certifications and auditing processes further ensure our clients’ confidence in our ability to succeed.

• SAS 70, Type II certified
• Robust remote and on-site auditing procedures

 

Our systems and technology

In our industry, security standards can never be too tough. While TRAKAmerica is on
the leading edge of system technology, we also demand the highest level of security
for our clients, including:

• Secure physical site access
• Disaster recovery sites for “plug and play” readiness
• Data security across sites and supplier network
• Secure FTP data transmission